MainframeZskills Pvt. Ltd. is committed to providing high-quality professional training. This Refund & Cancellation Policy explains the circumstances under which a student may cancel a course or request a refund.
A student may request cancellation before the scheduled commencement of the training program.
Approved refunds will be processed after deduction of any applicable administrative, registration or non-refundable charges that were clearly communicated at the time of enrolment.
Once live training has commenced, refund eligibility may be limited because instructional resources, faculty time, laboratory access and course materials may already have been allocated to the student.
Refund requests after commencement will therefore be considered on a case-by-case basis in accordance with the applicable course terms.
Where a separate laboratory, registration or infrastructure fee has been charged and the service has already been activated or used, that portion may be non-refundable, subject to applicable law.
Where appropriate, MainframeZskills may allow a student to transfer to a future batch instead of receiving a refund.
Any such transfer will be subject to availability and approval.
If MainframeZskills cancels a course before commencement and is unable to provide a suitable alternative batch or replacement service, the student will be eligible for an appropriate refund of the amount paid for the affected service, subject to applicable law.
Approved refunds will be processed through the original payment method or another appropriate method.
The time required for the refund to appear in the student's account may depend on the payment gateway or financial institution.
Refund or cancellation requests should be submitted in writing to:
Email: info@mainframezskill.in
The request should include the student's name, registered email address, course name and payment details/reference where applicable.
We encourage students to contact us first so that any issue can be reviewed and resolved promptly.
Nothing in this policy is intended to restrict any rights available to a consumer under applicable law.
MainframeZskills Pvt. Ltd.
Pune, Maharashtra, India
Email: info@mainframezskill.in
Phone: +91 98508 40388